Cognitive Application Support and Maintenance — 24/7 application support and maintenance run by Zentra SRE Agents and overseen by a named reliability lead. Outcome-priced against MTTR and incident-volume targets. Agents handle triage, diagnosis and remediation; humans stay in the loop for change and judgement.
We measure ourselves the way your reliability team should — not in tickets closed, but in time saved and pages avoided.
Triage and diagnosis in seconds, not in the time it takes a human to find the runbook.
Agents handle the noisy 80%. Humans get paged for what actually needs them.
Every action is traced, replayable and attributable. No black-box automation.
Patch upgrades, dependency drift and toil — handled between fires, not after.
Zentra SRE Agents triage, diagnose and propose remediations. A human reliability lead approves anything that mutates production. You get speed without losing oversight — and a complete audit trail of who (or what) did what.
00:00 alert p99 latency > 1.5s 00:04 agent triage → suspect deploy v2.41.0 00:11 agent diagnose → memory leak in /cart handler 00:18 agent propose rollback to v2.40.7 00:21 human approve @oncall: ✓ 00:34 agent remediate ✓ rollback complete 01:02 agent verify ✓ p99 back to 312ms mttr 1m 22s human-actions 1
Most customers begin with a pilot on one critical service, then expand once the numbers are real.
We onboard one critical service onto Zentra SRE Agents. You see real incident handling end-to-end before you commit.
Agentic 24/7 support and maintenance, priced against MTTR and incident-volume targets — not headcount.
For platform teams that need agents in their VPC, custom guardrails, and integration with internal change management.