Zentra SRE Agents

An always-on SRE team, with a human in the loop

Agentic Application Ops — triage, diagnose, remediate. Built on Zentra Platform, with the guardrails and oversight production demands.

62%
MTTR reduction
84%
Alerts auto-triaged
14h
On-call hours saved / wk

From page to postmortem.

A team of specialised agents handles each stage of an incident — and pulls a human in the moment judgement is required.

step 1

Detect

Alerts from Datadog, Grafana, PagerDuty and your APM converge in one place.

step 2

Triage

Agents enrich the incident with logs, traces, recent deploys and similar past incidents.

step 3

Remediate

Suggest or execute runbook steps — rollbacks, scale-outs, restarts — within guardrails.

step 4

Hand off

Anything risky pauses for a human approval. Full context delivered in Slack or Teams.

Managed agentic SRE

We run the agents, the runbooks and the on-call rotation. You get outcomes, not another tool to babysit.

Co-pilot mode

Your engineers stay on-call. Agents do the grunt work — log diving, correlation, first-pass writeups.

Custom runbooks

We codify your tribal knowledge into agent-executable playbooks, evaluated and version-controlled.

human in the loop

Autonomy where it's safe. Approval where it matters.

Every action is policy-scoped. Read-only investigation runs unattended. Anything that touches production waits for a human signoff with full context attached.

Average human response cycle: 38 seconds in Slack.
#oncall-prodawaiting approval

api-gateway 5xx spike — 4.2% over baseline

Likely cause: deploy v2.41.0 11m ago. Log signature matches INC-2274.

PROPOSED ACTION

Rollback api-gateway → v2.40.3

ApproveInvestigate